Frequently asked questions
About Weighplate
What is Weighplate?
Weighplate is a smart plate with a built-in digital scale that lets you track food weight, calories, and macros in real time. It connects to the Weighplate app via Bluetooth, turning your meals into instant, accurate nutrition data — without manual logging
Who is Weighplate for?
Weighplate is for anyone who wants a simpler, more accurate way to track food and nutrition. It’s ideal for weight loss, muscle gain, or building consistent eating habits — without changing how you eat.
Is Weighplate for home or commercial use?
Weighplate is designed for everyday home use and is not intended for commercial kitchen environments.
Is Weighplate a medical device?
No. Weighplate is designed for nutrition tracking and portion awareness. It is not intended to diagnose or treat medical conditions.
Is Weighplate certified?
Yes. Weighplate meets relevant safety and compliance standards, including CE, RoHS, FCC, and RCM.
How it works
Do I still need a separate kitchen scale?
No. Weighplate replaces the need for a separate scale by letting you weigh food directly on your plate as you eat.
Can I eat directly from Weighplate?
Yes. It’s designed for direct food contact, so you can weigh, eat, and clean using the same plate.
What is the maximum weight capacity?
Weighplate supports up to 5 kg total weight, including food and any containers.
How accurate is Weighplate?
Weighplate uses a high-precision sensor to deliver accurate, real-time food weight when used on a flat, stable surface.
How does Weighplate work?
Place the plate on a flat surface, turn it on, and add your food. It measures weight instantly and syncs to the app via Bluetooth for real-time calorie and macro tracking.
Features & Function
Can Weighplate handle hot food?
Yes. It can handle hot food up to 100°C, but avoid exposing the plate itself to direct heat or extreme temperatures.
Does Weighplate track calories and macros automatically?
Yes. It syncs food weight to the app, allowing automatic calorie and macro tracking in real time.
Can I track multiple ingredients in one meal?
Yes. Use the tare function to add and track multiple ingredients accurately in one meal.
App & Connectivity
Does Weighplate connect to an app?
Yes. It connects via Bluetooth to the Weighplate app for real-time nutrition tracking.
Does Weighplate use Bluetooth?
Yes. Bluetooth is used to send data from the plate to your phone.
Can I switch between grams and ounces?
Yes. You can change measurement units in the app or on the Weighplate.
Can Weighplate measure liquids?
Yes. Liquids can be measured accurately based on weight.
What does the tare function do?
It resets the weight to zero so you can add and track multiple ingredients step-by-step.
Trouble Shooting
What should I do if Weighplate does not turn on?
Charge the plate first. If the issue continues, contact support.
How should I clean Weighplate?
Wash gently by hand and dry thoroughly. Avoid harsh chemicals or abrasive cleaners.
Can I put Weighplate in the microwave?
No. It should be hand washed only.
Can I put Weighplate in the dishwasher?
Weighplate is IP67 rated, meaning it is dust-tight and water-resistant. It can be rinsed safely when the charging port is sealed.
Is Weighplate waterproof?
Weighplate is IP67 rated, meaning it is dust-tight and water-resistant. It can be rinsed safely when the charging port is sealed.
Cleaning & Care
How should I store Weighplate?
Store it clean and dry. Recharge occasionally if not used for long periods.
Can I replace the battery myself?
No. The battery is built-in and not user-replaceable.
Can I charge Weighplate while it is wet?
No. Always dry the plate completely before charging.
How do I know when it is fully charged?
The display indicates when charging is complete.
How long does charging take?
A full charge takes approximately 2 hours.
How long does charging take?
A full charge takes approximately 2 hours.
How do I charge Weighplate?
Use the included USB-C cable with a compatible power source.
Charging & Battery
Does Weighplate turn off automatically?
Yes. It turns off after inactivity to preserve battery life.
What does “Err” mean on the display?
It means the plate is overloaded. Remove excess weight immediately.
What does “Lo” mean on the display?
It indicates low battery. Recharge before use.
How do I know when it is fully charged?
The display indicates when charging is complete.
How long does charging take?
A full charge takes approximately 2 hours.
How long does charging take?
A full charge takes approximately 2 hours.
How do I charge Weighplate?
Use the included USB-C cable with a compatible power source.
Start tracking your food with Weighplate
Choose your plate and track your meals with accuracy — no guesswork.